At the moment when people call the DVLA they are told that they are only dealing with urgent requests from key workers.
We understand this is a worrying time, especially if you know your licence will be expiring soon. Specsavers are not doing eye examinations at the moment due to social distancing and we are sure that the DVLA are aware of this and are taking such things into account.
If you sat the test or have sent a form to the DVLA to renew your licence before the lockdown and have not heard anything from them, you can email them on firstname.lastname@example.org
As you can imagine the DVLA will be receiving a large volume of emails so please be patient for a reply.
We will update this notice as soon as further information becomes available.