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Who are the Eye Clinic Liaison Officers (ECLOs)?

The role of ECLOs

Most hospital eye clinics now have an ECLO working closely with the medical, nursing and sensory teams to provide both practical and emotional support to patients diagnosed with an eye condition. This enables you to better understand your diagnosis and most importantly maintain your independence.

Each ECLO has time to dedicate to patients following consultation giving you the opportunity to discuss the impact your eye condition will have on your life. An ECLO is available to provide up-to-date, tailored information about local and national resources and advocate, or make referrals on your behalf.

Information available will include:

  • Eye conditions
  • Welfare benefits
  • Employment issues
  • Rehabilitation
  • Social Services
  • Children's services
  • Voluntary organisations
  • Support groups

The role of the ECLO is flexible, and we will try to answer any questions you might have, including those about your future treatment.

ECLOs offer a free service to those with an eye condition along with support and information for carers, and family and friends of all age groups. All ECLOs are trained to a high standard and have usually completed the RNIB Eye Clinic Studies course affiliated with City University London.

If you would like to know if your hospital eye clinic has an ECLO or to make an appointment, just ask the receptionist or nurse or check the waiting room notice boards for information.

For additional information please contact the IGA Sightline on 01233 64 81 70 or at info@iga.org.uk

We have the names, numbers and email addresses of a number of ECLOs below. You can also see a full list (without names) by following the link towards the bottom of this page.

Ipswich Hospital

Dawn Wright
Eye Clinic Liaison Officer
Ipswich Hospital
Heath Road, Ipswich, Suffolk IP4 5PD

Tel. 01473 703840

dawn.wright@ipswichhospital.nhs.uk

QEQM, Margate, Kent and Canterbury Hospital, Canterbury, William Harvey Hospital, Ashford

Mel Perkins
Eye Clinic Liaison Officer – East Kent Hospitals
Kent Association for the Blind
51 London Road, Canterbury, Kent CT2 8LF

Tel. 07872 417 929

melanie.perkins@kent.gov.uk

East Surrey Hospital in Redhill, Frimley Park Hospital in Frimley and Sutton Hospital in Sutton

Alyson Bunn
Eye Clinic Liaison Officer
Surrey Association for Visual Impairment
Rentwood, School Lane, Fetcham, Surrey KT22 9JX

Tel. 07833 396852

abunn@sa-vi.org.uk

Edward VII Hospital in Windsor, Berks

Alison Jones
Berkshire County Blind Society
Middleton House, Erleigh Road, Reading, Berks RG1 5LR

Tel. 01753 636484

eclo@bcbs.org.uk

You can find a full list of ECLOs here.

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